Everyone is a idiot some of the time. No one is immune to making bad decisions. No one can be vigilant at all times. There’s no such thing as non idiot cust

Everyone is a idiot some of the time. No one is immune to making bad decisions. No one can be vigilant at all times. There’s no such thing as non idiot customers. There are people who make fewer bad decisions than the average/median but they still make bad decisions some of the time.