> [Being “non-technical” is a] bucket that includes knowledge of financial systems, laws, business models, operations, ethics, research tactics, user behavior,

> [Being “non-technical” is a] bucket that includes knowledge of financial systems, laws, business models, operations, ethics, research tactics, user behavior, cultural patterns, learning development, communication practices, organizational psychology, and so much more When someone has unique and actionable skills and training at any of the above, employers typically assign them a fitting and specific job title, often in a dedicated role indicating that expertise and which pays accordingly — perhaps accountant, lawyer, researcher, operations specialist, and so on. Most of the time, if you’re role is being a “non-technical” manager you are presumed by your employer as lacking and generally not being required to possess any such specific expertise, and thus, lower pay for lower expectations. Unfortunately for the author, the typical assessment being harsh doesn’t make the typical assessment incorrect.