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nah customers complained all the time. You'd be helping a customer and have 2 other customer waiting, and other things to do including tidying up, cutting the s
by LegitShady 3y ago
nah customers complained all the time. You'd be helping a customer and have 2 other customer waiting, and other things to do including tidying up, cutting the saw, operating the forklift to bring down more product, etc. It was 8 hours of constantly being run around and having customers be frustrated because they were waiting for your help, and couldn't find anyone else, because there was no one else. Sometimes they'd go all the way to the other end of the store to find someone and they'd bring the electrical or plumbing guy over to ask questions about concrete and he'd just tell them to talk to me.
It sounds like you have never worked busy retail, more than anything else. You wouldn't accept your own job being that level of busy dealing with unserved and frustrated customers at that pace.
- EnigmaFlare 3y agoNo doubt it was frustrating, but you said the managers' decisions were driven by numbers. So would they have ended up better or worse off with more staff? Surely they'd have more sales, and if that more than made up for the cost of another worker, they would have hired one. So why didn't they? Maybe it was a mistake and they actually weren't optimizing the profit for the department enough?