4 ms·
> It would prevent me from losing my money! I filed a fraud claim form that also required an affidavit with notarized signature and Bank of America still won't
by tristor 3y ago
> It would prevent me from losing my money! I filed a fraud claim form that also required an affidavit with notarized signature and Bank of America still won't return the stolen money. That money is gone.
As someone who was previously a customer of Bank of America and suffered my own form of theft and fraud (I was pickpocketed and someone used my debit card illicitly afterwards before I could cancel it). I can tell you with an absolute certainty that your experience is very specific to Bank of America or large national banks generally and not any sort of rule or law.
Do yourself a big favor and close your accounts with BoA and join a local/regional credit union. Nearly a decade after my first incident, I had another issue and the experience and how I was treated by my credit union vs how BoA treated me were worlds apart.
Either one will require an affidavit, the credit union offers members a free notary service at any branch so I simply filled it in person at a branch. The affidavit is to protect the bank by ensuring you are liable for false statements. The credit union also helped me pressure the police to actually do something, which resulted in three arrests of a group of teenagers that had more than 800 stolen cards in their possession when arrested. And I had the stolen funds returned to my account the same day at the branch, good as cash.
In that interim decade I stopped carrying a debit card and only used credit cards because of how badly my experience with BoA was. I now know that it’s not the card you use, it’s the /bank/ you use that makes the difference.