Also don’t forget scale—-in/out might have ‘dozens’ of restaurants but McDonald’s has ‘thousands’. They also have software that was developed entirely in house

Also don’t forget scale—-in/out might have ‘dozens’ of restaurants but McDonald’s has ‘thousands’. They also have software that was developed entirely in house that is unbelievably optimized. Weird, but usable. They are a company that fully understands the problem space they operate in. Hospitals should be doing everything they can to run like them but no one likes to hear that.