is there any good research or information on various clinic's organizational style? I feel like there are plenty of places where digitalization took its time to

is there any good research or information on various clinic's organizational style? I feel like there are plenty of places where digitalization took its time to get there. I feel like in general there's gotta be a lot of good sociological research on how stuff is kept straight. I only see stuff regarding DX work, but organizing was a problem even before computers, right?