3 ms·
The Roborock vacuum experience is pretty good. We have a fearless cat and I've never felt it was unsafe around the vacuum. Generally it just works. The only "i
by Brybry 3y ago
The Roborock vacuum experience is pretty good. We have a fearless cat and I've never felt it was unsafe around the vacuum. Generally it just works.
The only "issues" I've had to deal with are:
a) it'll eat cords so the cleaning area has to be picked up before vacuuming (or bad areas zoned off)
b) it can (rarely) get stuck so the cleaning area has to be picked up (ie. a step stool I left out)
c) it can (rarely) get lost if there are major changes to stuff in the cleaning area (ie. if a bunch of cardboard boxes are left out)
d) very rarely (less than once a year) I have to "restore" the map (I think if c happens it might start hallucinating new map area)
I don't know what the replacement part or customer service experiences are like though.
We've had our Roborock for 3+ years now, which isn't a huge amount of time but I wouldn't consider it poorly made. Maintaining it to clear out pet hair and such is simple.