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I don't think it's worth cherry picking what they said. They also said that it ends up there once the airline has exhausted all avenues for contacting them. On

I don't think it's worth cherry picking what they said. They also said that it ends up there once the airline has exhausted all avenues for contacting them. Once an airline does that and a large period of time has passed, what else can they do? Surely, there is a shared level of responsibility for the owner of the lost bags to at the very least to try retrieve them. It's not hard for anyone to contact an airline or an airport to query lost bags. Now if someone has been contacting the airline and the bags cannot be found and the airline continues to sell those bags whilst the customer has been attempting to retrieve them then that's a problem.

shkkmo 3y ago
> Now if someone has been contacting the airline and the bags cannot be found and the airline continues to sell those bags whilst the customer has been attempting to retrieve them then that's a problem. I would assume that this is the case for a non-zero amount of the bags sold. The article talks abot specific items where the owner was known but the item was not returned.
- NoPicklez 3y ago
  Exactly as per my earlier point, because the owner may have been known and the airline may have exhausted their avenues to contact them. In which case after a period of time, what is the airline to do but get rid of the bags