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Why is a paid membership required to speak to customer support at a shop?
by crtasm 3y ago
Why is a paid membership required to speak to customer support at a shop?
- latchkey 3y agoI don’t think that it is required. But generally, frequent customers at any shop, get better service. Then again, there is costco too. That is a paid membership for support.
- crtasm 3y agoI only ask because your post begins "if you have prime". Resolving a situation where a different, cheap, unusable item is delivered is absolute basic customer service which was paid for when GP bought it, regardless of how frequent/premium of a customer they are. You can't shop at costco without being a member, I don't see how that's related.