Pretty sure the first time I heard that it was about IBM (possibly in the book "Big Blues") - here is a reference to it: https://www.discerningreaders.com/wats

Pretty sure the first time I heard that it was about IBM (possibly in the book "Big Blues") - here is a reference to it: https://www.discerningreaders.com/watson-sr-we-forgive-thoughtful-mistakes.html https://www.discerningreaders.com/watson-sr-we-forgive-thoug...