11 ms·

Netflix does. I don't know any other company that is more honest than: > A dream team is one in which all of your colleagues are extraordinary at what they do

• neilv 3y ago
  I'd read that page a few months ago, and it started out compelling, but there were some off whiffs of culture that sounded like it might be more arrogance than meritocracy. (Maybe not, but it's a pattern elsewhere, and I was getting that vibe.) More recently, unrelated, I re-signed up for Netflix as a consumer, and almost immediately noticed several problems (most not explained by intentional dark patterns). So I'm not buying the self-proclaimed universal excellence.
• NBJack 3y ago
  Really not buying it. Especially when it is already tough to measure impact. Launched a front page redesign. How do you measure this as positive? Amount of time customers spend on it? Could be a negative. Number of folks who convert from trial to paying subscriber? Objective, but not necessarily because of you. How about latency? Not bad, but what does X ms convert into Y dollars made more? Amount of time people spend "chilling"? Now, start imagining the backend team out there responsible for closed captions. Not on a critical path for conversions, subscription upgrades, etc. How do you measure their impact? Surveys for customer satisfaction? Amount of text you can put onscreen? Accolades from an accessibility advocacy group? Amount of bytes needed to transmit text in the stream?