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> No returns allowed because the item was considered "dangerous". If you have prime, talk to customer support until you get the answer you want to hear. In gen
by latchkey 3y ago
> No returns allowed because the item was considered "dangerous".
If you have prime, talk to customer support until you get the answer you want to hear. In general, they have been extremely supportive of all the various issues I've run across, but then again, I buy a lot of stuff from there.
- crtasm 3y agoWhy is a paid membership required to speak to customer support at a shop?
- latchkey 3y agoI don’t think that it is required. But generally, frequent customers at any shop, get better service. Then again, there is costco too. That is a paid membership for support.
- crtasm 3y agoI only ask because your post begins "if you have prime". Resolving a situation where a different, cheap, unusable item is delivered is absolute basic customer service which was paid for when GP bought it, regardless of how frequent/premium of a customer they are. You can't shop at costco without being a member, I don't see how that's related.