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> My ex once pulled out his AMEX Gold card at dinner and regaled me on every perk and detail of the program Well there it is right there! > After that he spen
by hardwaresofton 3y ago
> My ex once pulled out his AMEX Gold card at dinner and regaled me on every perk and detail of the program
Well there it is right there!
> After that he spent 30 minutes on the phone trying to verify his identity, since they shuttered his account for suspicious long-distance activity.
Well not every company is perfect, for credit cards I have I register foreign addresses and get flack. Using a VOIP number with a local area code does help.
> He did get it sorted out, but the Benihana's folks were running out of patience.
Funny considering Benihana is basically built on the concept of wasting time to cook a meal. I hope this happened in the early 2000s.
- smoldesu 3y agoJust a fun anecdote I like telling, nothing against the company (or my ex =)) FWIW I also had consistent trouble with my debit account when traveling. After hearing all the perks I was expecting a concierge to materialize tableside with a full wallet and tray of Perrier. No such luck.
- hardwaresofton 3y agoI just have a bit of an axe to grind when it comes to Benihana :) Yeah, given your account and what people have said so far, clearly their marketing has been quite effective on me at least! Even Chase I've had great help from while traveling (letting them handle rebooking rental cars/hotels, etc).