It is tradeoffs. For CS people, it's not that hard to switch and understand the tradeoffs, especially because they will have the skills to know & handle the ob

It is tradeoffs. For CS people, it's not that hard to switch and understand the tradeoffs, especially because they will have the skills to know & handle the obstacles. The vast majority of lusers will not... they will spend money to save time (yes folks... save their time) to do what they want and need to do. This reminded me of what Ernie Ball said at some linux trade show many moons ago... "I said, 'I don't care if we have to buy 10,000 abacuses,' We won't do business with someone who treats us poorly. "It's just software. You have to figure out what you need to do within your organization and then get the right stuff for that. And we're not a backwards organization. We're progressive; we've won communications and design awards...The fact that I'm not sending my e-mail through Outlook doesn't hinder us. It's just kind of funny. I'm speaking to a standing-room-only audience at a major technology show because I use a different piece of software--that's hysterical."