> Apple's insistence that everyone is billed at the 1st of the month means customer service is flooded the first week and sitting idle the next 3 weeks. This s

> Apple's insistence that everyone is billed at the 1st of the month means customer service is flooded the first week and sitting idle the next 3 weeks. This seems counter productive. While simplicity of due dates on the first of the month is nice waiting on hold sucks. It’s similar to businesses that have a big marketing and discount push centered on a single day and overwhelm their sales funnel capacity.