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> Gitlab is both open source and has an on-prem product, so my guess is that you're simply hearing about more of the Gitlab bugs than you would with a comparabl

> Gitlab is both open source and has an on-prem product, so my guess is that you're simply hearing about more of the Gitlab bugs than you would with a comparably sized competitor. It seems you might not be using their on-premises product, considering your guesswork. We used it for years and it was a nightmare. Almost every upgrade was problematic, and we often had to scour through GitLab issues to find solutions from other users. These solutions were often makeshift and carried the risk of causing further issues. Their salaries are below market rate, which reflects in the quality of staff they hire (there are few exceptions). I prefer not to point fingers, so I won't link to any specific discussions from GitLab. It's worth noting that they have a culture of open discussion, and from what I've observed, the engineering quality in some of the teams was quite low. We utilize numerous other large scale open source projects in our stack and have never encountered as many problems as we did with GitLab.

tptacek 3y ago
What guesswork? I use Github. My point is that you don't hear about most vulnerabilities in SAAS products, because there is no norm of disclosing them. BUt disclosure is unavoidable for open source on-prem products.
- lossolo 3y ago
  > What guesswork? "so my guess is that" > My point is that you don't hear about most vulnerabilities in SAAS products, because there is no norm of disclosing them. BUt disclosure is unavoidable for open source on-prem products. I already addressed that point, explaining that we use other on-premises open source products of similar size, and GitLab was the poorest in terms of quality. I haven't drawn any comparisons between GitLab's on-premises and SaaS products, so I'm puzzled as to why you continue to 'guess' the reasons behind our experiences, especially when those guesses have been evidently incorrect.
tapoxi 3y ago
What's your deployment model? I've had it deployed on Kubernetes for 100 users since June 2019 and it's been painless. We upgrade every month, it's usually just a helm upgrade gitlab/gitlab -f values.yaml Once a year they do a major release, usually around May, and I need to upgrade Postgres or Redis but that's the extent of it.

tptacek 3y ago

What guesswork? I use Github. My point is that you don't hear about most vulnerabilities in SAAS products, because there is no norm of disclosing them. BUt disclosure is unavoidable for open source on-prem products.

lossolo 3y ago
> What guesswork? "so my guess is that" > My point is that you don't hear about most vulnerabilities in SAAS products, because there is no norm of disclosing them. BUt disclosure is unavoidable for open source on-prem products. I already addressed that point, explaining that we use other on-premises open source products of similar size, and GitLab was the poorest in terms of quality. I haven't drawn any comparisons between GitLab's on-premises and SaaS products, so I'm puzzled as to why you continue to 'guess' the reasons behind our experiences, especially when those guesses have been evidently incorrect.

tapoxi 3y ago

What's your deployment model? I've had it deployed on Kubernetes for 100 users since June 2019 and it's been painless. We upgrade every month, it's usually just a helm upgrade gitlab/gitlab -f values.yaml Once a year they do a major release, usually around May, and I need to upgrade Postgres or Redis but that's the extent of it.