Yes, often this is the case. Fortunately, my manager agrees that work requests should be submitted via official channels (i.e. the appropriate project manageme

Yes, often this is the case. Fortunately, my manager agrees that work requests should be submitted via official channels (i.e. the appropriate project management / issue tracking system). I have good communication with my manager. I regularly ask for their feedback about my behavior, and if they think I should be handling situations differently. I always take any suggestions very seriously and either do my best to accommodate them or discuss my concerns openly so that I'm not putting myself in a difficult situation.