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Not originally, no. I've tried to explain, but despite being met with agreement regarding my perspective, the behavior would continue time and time again. I f
by g4zj 3y ago
Not originally, no.
I've tried to explain, but despite being met with agreement regarding my perspective, the behavior would continue time and time again.
I find that simply not responding in such cases is the most effective action. Anything else feels like rewarding the behavior.
Note, however, that I do try and give them the benefit of the doubt. If it seems at all like they've tried to find answers or solve the issue themselves, have searched for and read related documentation, etc., and subsequently decided that my assistance is required, I am beyond happy to help. I really, truly, enjoy being helpful, but sometimes it feels like I'm being taken advantage of.
Most of the questions I get these days include a brief explanation of the effort made before contacting me, which I really appreciate. Needless to say, I absolutely do the same for others, even if they don't have the same expectation of me.
- jimberlage 3y agoThe explanation of effort made bit is something we could all benefit from - I'm glad to hear that your coworkers are writing that down!