I was referring to Directive 2009/136/EC Article 30 "Facilitating change of provider". https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX%3A32009L01

I was referring to Directive 2009/136/EC Article 30 "Facilitating change of provider". https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX%3A32009L0136#d1e1728-11-1 https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CEL... > Porting of numbers and their subsequent activation shall be carried out within the shortest possible time. In any case, subscribers who have concluded an agreement to port a number to a new undertaking shall have that number activated within one working day. > In any event, loss of service during the process of porting shall not exceed one working day.