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I don't think such EU regulation exists. I transferred my number from one operator to a competitor recently. There was a one week (I believe) warning period tha

I don't think such EU regulation exists. I transferred my number from one operator to a competitor recently. There was a one week (I believe) warning period that the transfer was announced, but could still have been cancelled. The old operator used the week to make me 3 increasing discount offers. Had I switched just for economic reasons I could have cancelled the operation on Saturday just before the scheduled transfer at Monday noon and saved a bit of money.

OJFord 3y ago
It exists for sure in the UK (you should complain to Ofcom as regulator in your case) - I would assume it's the same in the EU because it's not new, and the kind of thing we shared.
- Kwpolska 3y ago
  https://en.wikipedia.org/wiki/Mobile_number_portability#Europe https://en.wikipedia.org/wiki/Mobile_number_portability#Euro... suggests it’s not necessarily 24 hours.
  - OJFord 3y ago
    Ok I was wrong, from the overview there: > From 1 July 2019 as a result of new rules from Ofcom, In the UK a customer can request a PAC without having to speak to their provider by texting PAC to 65075. So it's more recent than I thought (the requirement, the 'donor-led' nature it mentions and ability to do it by text has definitely existed longer at least with willing networks) and UK thing postdating leaving the EU.
pzmarzly 3y ago
I was referring to Directive 2009/136/EC Article 30 "Facilitating change of provider". https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX%3A32009L0136#d1e1728-11-1 https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CEL... > Porting of numbers and their subsequent activation shall be carried out within the shortest possible time. In any case, subscribers who have concluded an agreement to port a number to a new undertaking shall have that number activated within one working day. > In any event, loss of service during the process of porting shall not exceed one working day.
nemetroid 3y ago
The relevant EU regulation on the matter is this[1]: > The porting of numbers and their subsequent activation shall be carried out within the shortest possible time on the date explicitly agreed with the end-user. In any case, end-users who have concluded an agreement to port a number to a new provider shall have that number activated within one working day from the date agreed with the end-user. My legalese is not good enough to understand what this means. The original text from the 2009 Telecoms Package[2] is worded slightly differently. Maybe member states failed to achieve the original intent and it was weakened to the current wording (as indeed, it takes longer than a day in many EU countries). 1: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02018L1972-20181217 https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A... article 106, paragraph 5 2: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02002L0022-20091219 https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A... article 30, paragraph 4

OJFord 3y ago

It exists for sure in the UK (you should complain to Ofcom as regulator in your case) - I would assume it's the same in the EU because it's not new, and the kind of thing we shared.

Kwpolska 3y ago
https://en.wikipedia.org/wiki/Mobile_number_portability#Europe https://en.wikipedia.org/wiki/Mobile_number_portability#Euro... suggests it’s not necessarily 24 hours.
- OJFord 3y ago
  Ok I was wrong, from the overview there: > From 1 July 2019 as a result of new rules from Ofcom, In the UK a customer can request a PAC without having to speak to their provider by texting PAC to 65075. So it's more recent than I thought (the requirement, the 'donor-led' nature it mentions and ability to do it by text has definitely existed longer at least with willing networks) and UK thing postdating leaving the EU.

pzmarzly 3y ago

I was referring to Directive 2009/136/EC Article 30 "Facilitating change of provider". https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX%3A32009L0136#d1e1728-11-1 https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CEL... > Porting of numbers and their subsequent activation shall be carried out within the shortest possible time. In any case, subscribers who have concluded an agreement to port a number to a new undertaking shall have that number activated within one working day. > In any event, loss of service during the process of porting shall not exceed one working day.

nemetroid 3y ago

The relevant EU regulation on the matter is this[1]: > The porting of numbers and their subsequent activation shall be carried out within the shortest possible time on the date explicitly agreed with the end-user. In any case, end-users who have concluded an agreement to port a number to a new provider shall have that number activated within one working day from the date agreed with the end-user. My legalese is not good enough to understand what this means. The original text from the 2009 Telecoms Package[2] is worded slightly differently. Maybe member states failed to achieve the original intent and it was weakened to the current wording (as indeed, it takes longer than a day in many EU countries). 1: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02018L1972-20181217 https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A... article 106, paragraph 5 2: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A02002L0022-20091219 https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A... article 30, paragraph 4