Mute non-priority channels. If it isn't a Prod alert, my team's private channel, or a customer-facing channel where they have been directed to in order to reque

Mute non-priority channels. If it isn't a Prod alert, my team's private channel, or a customer-facing channel where they have been directed to in order to request help (Cloud DevOps team that does all the things, people constantly ask us for help with their work), it's muted. I've been using the "Hummus" notification for some years because the dings are triggering and hummus is yummy. But in the past couple of months, I leave my audio muted. "Lofi beats to study to" is actually a really great genre of music to put on in the background as it gives my brain stimulation but is not detracting. It can help me start getting focused on my task rather than looking for something interested in the muted channels. I don't look at email but a few times a day to hit the "delete" button and ponder how to make a rule to filter out the email I delete on a daily/weekly basis. Direct people who want your help to your team's public Slack channel. Do not help people in your DMs. This gives the whole team a chance to help and not put it all on you. We went further and the primary on-call person is responsible for being the first contact to our customers in our public channel. The idea is to make it so people not on-call don't get distracted. It's worked. Now, if you can get your customers to stop asking for help (For my team, this has come down to training them on the things we get repeat questions about, and directing them back to their own team to ask for help before coming to us), and get your team to quit asking for help, you'll be golden. Edit: Tell people to use threads. It helps reduce pings. Also tell people not to use @here. Send them an article about why not to use it. Also use passive-aggressive emojis like :pingsock: when they continue to do it in channels with 900 people in them.