Technological infeasibility is not necessarily an excuse for skipping record-keeping. I've heard that financial organizations, which often have strong complianc

Technological infeasibility is not necessarily an excuse for skipping record-keeping. I've heard that financial organizations, which often have strong compliance requirements, do in fact record phone calls and video chats - possibly even face-to-face meetings. And they will actively discourage you from using a line not controlled by the company, because otherwise they could have compliance violations.