The problem is likely education (theirs, not necessarily generally). They never learned how to ask a question or be curious. When they had a problem they just s

The problem is likely education (theirs, not necessarily generally). They never learned how to ask a question or be curious. When they had a problem they just said, “I need help” and then someone (a parent or teacher maybe) did it for them. The brighter ones will figure out you get way better help when you ask a good question.