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I take that you are American? It is super easy to cancel Amazon Prime in the EU (I did it in Portugal).
by madsbuch 3y ago
I take that you are American?
It is super easy to cancel Amazon Prime in the EU (I did it in Portugal).
- RamblingCTO 3y agoNo it's not. They still let you jump through a bunch of hoops and try to trick you. Have you ever cancelled something on the app store? It's really just a cancel button.
- madsbuch 3y agoAhh, I see. Maybe we should expand it then? Make a rule that all subscription services shall to use Apple's iStore – it is after all the simplest possible way. I have not cancelled anything on the Apple store, no. I have not yet had the burden of owning an iPhone, but I have cancelled a lot of things elsewhere. And the only situations where it has been anxiety provoking has been for US companies.
- RamblingCTO 3y agoThat's true! In Germany there's the law that you need to be able to cancel a subscription the same way you created it. So if I click a button, you can't ask me to call you. But it's circumvented, and you're right, internationally it's so much worse. And they call it "customer retention" lol