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OXO. The company that makes kitchen gadgets. They are owned by Helen of Troy, a conglomerate which I don't know anything about. But I've called up OXO several t
by chadash 3y ago
OXO. The company that makes kitchen gadgets. They are owned by Helen of Troy, a conglomerate which I don't know anything about. But I've called up OXO several times for small issues with products and within 3 minutes, I had a person on the phone, within 10 minutes I had confirmation that they are sending a new part or product, and within 3-4 days, I had a new, working part/unit sent to me.
Sure, a better experience would be faultless products, but even the best companies will have occasional mistakes and if you have good customer service, it makes me super happy to buy your products again.