For sure, this is a very obvious potshot at ONCE/Campfire. I don't disagree with the article, but I also think consumers have become overly tired of subscripti

For sure, this is a very obvious potshot at ONCE/Campfire. I don't disagree with the article, but I also think consumers have become overly tired of subscriptions that only ever multiply and go up in costs. Spending thousands of $ on per-seat Slack vs a few hundred and some tech support hours seems like a decent investment if you have the internal capabilities. There's a lot of ways it can go wrong, but with clear vendor instruction and purpose-building the software for this, it should be doable. It really depends on how much you trust the vendor to build something robust yet easy to use.