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The article mentions this, but a lot of people don't realize that Electrify America was essentially set up as government-mandated punishment for VW for diesel-g

The article mentions this, but a lot of people don't realize that Electrify America was essentially set up as government-mandated punishment for VW for diesel-gate. Thus, it's not surprising their incentives aren't aligned to provide a great customer experience, as opposed to Tesla who basically views their Supercharging network as an extension of their cars and brand.

tomtheelder 3y ago
Absolutely, and you can clearly see that there are other providers with better incentives. I live in SoCal and drive an EV. I don’t even bother with EA chargers, but the EVGo stations around me are extremely reliable and plentiful.
ActionHank 3y ago
> as opposed to Tesla who basically views their Supercharging network as an extension of their cars and brand So they recall their chargers en masse every few months?
- _ea1k 3y ago
  Kind of? They are software upgradable, and I get the feeling that software upgrades are fairly common. They also have recently had upgrades to support the upcoming NACS->CCS adapters as well as to natively support NACS enabled cars. They aren't recalls, though as this kind of thing doesn't happen with supercharger updates: https://www.cnbc.com/2021/10/13/nhtsa-asks-tesla-why-it-didnt-initiate-a-recall-after-safety-related-software-update.html https://www.cnbc.com/2021/10/13/nhtsa-asks-tesla-why-it-didn...
- stetrain 3y ago
  If you mean push software updates to them then yeah, they probably do.
- m3kw9 3y ago
  When did we start calling software updates recalls?
  - stetrain 3y ago
    When they need to be officially recorded with the NHTSA as a safety fix attached to the specific VINs affected, and with proper notice given to owners. That said using that recall count as an indicator of quality isn't really useful either. Most car companies have millions of cars recalled at any given time for usually relatively minor issues.
WhatsTheBigIdea 3y ago
Exactly... poorly structured economics. Nothing more, nothing less.

tomtheelder 3y ago

Absolutely, and you can clearly see that there are other providers with better incentives. I live in SoCal and drive an EV. I don’t even bother with EA chargers, but the EVGo stations around me are extremely reliable and plentiful.

ActionHank 3y ago

> as opposed to Tesla who basically views their Supercharging network as an extension of their cars and brand So they recall their chargers en masse every few months?

_ea1k 3y ago
Kind of? They are software upgradable, and I get the feeling that software upgrades are fairly common. They also have recently had upgrades to support the upcoming NACS->CCS adapters as well as to natively support NACS enabled cars. They aren't recalls, though as this kind of thing doesn't happen with supercharger updates: https://www.cnbc.com/2021/10/13/nhtsa-asks-tesla-why-it-didnt-initiate-a-recall-after-safety-related-software-update.html https://www.cnbc.com/2021/10/13/nhtsa-asks-tesla-why-it-didn...
stetrain 3y ago
If you mean push software updates to them then yeah, they probably do.
m3kw9 3y ago
When did we start calling software updates recalls?
- stetrain 3y ago
  When they need to be officially recorded with the NHTSA as a safety fix attached to the specific VINs affected, and with proper notice given to owners. That said using that recall count as an indicator of quality isn't really useful either. Most car companies have millions of cars recalled at any given time for usually relatively minor issues.

WhatsTheBigIdea 3y ago

Exactly... poorly structured economics. Nothing more, nothing less.