We're in a strange situation. Microsoft is "back" and "doing better" -- everyone agrees. There is some basis for this perception. From a developer's or enthusi

We're in a strange situation. Microsoft is "back" and "doing better" -- everyone agrees. There is some basis for this perception. From a developer's or enthusiast's perspective, it has done some things to build goodwill, like developing VSCode and WSL. From an investor's perspective it has made some good acquisitions, like those of GitHub and OpenAI. But from a customer's perspective, its software is the worst it's ever been. Windows is full of ads. Office is bloated. Everybody says Teams is especially bad. So when people "root" for a company, and say it's "doing well", like a sports team, what do they mean? Are they talking from the perspective of an investor? Of an employee? Of a customer? I worry sometimes that we put on our investor hats and cheer on companies for increasing their stock prices, when it's at the expense of customers, and we are ourselves those customers.