So this is not an uncommon way for management to communicate this kind of thing. They really don't know people's individual connections to each other they're ju

So this is not an uncommon way for management to communicate this kind of thing. They really don't know people's individual connections to each other they're just communicating that this thing has happened. I can say being on the other side of this where I was working at a company and my son died that while people knew in general the company seemed very terse about it but privately the company did reach out more directly to me with sympathies and gifts and whatnot. Perhaps contact your HR department and find out if they're doing anything for the family. Also find out if they know anything about the funeral arrangements so you could potentially do something directly. If you're not nearby sending flowers and that kind of thing is a thoughtful gesture.