11 ms·
I'm happy to answer any questions folks have on this product.
by nrp 3y ago
I'm happy to answer any questions folks have on this product.
- KingJulian 3y agoHello Nirav, When can we expect Framework to start accepting orders from India?
- subtra3t 3y agoI'm wondering the same thing. I don't imagine India to be a very big market though.
- ConceitedCode 3y agoIs an intel version of the 16 in the pipeline?
- seusscat 3y agoNo questions. But I just want to say congrats on getting another SKU out. I'm a very happy customer of an AMD FW13. The product has been pretty excellent and I absolutely love owning a notebook that I feel like I really "own".
- Name_Chawps 3y agoAre you planning to add blank keycaps or colemak/dvorak keycaps?
- nrp 3y agoWe currently have a blank keyboard module available in both ANSI and ISO! For other keyboard layouts like Dvorak, it is technically possible, but we don't have a timeline for it.
- alwayslikethis 3y agoOut of curiosity, do you really want colemak or dvorak keycaps? As a colemak user myself I found it useful to keep the qwerty keycaps in case I am dropped into an environment when the keyboard layout isn't behaving properly, since I no longer remember them perfectly. In all likelihood when using colemak/dvorak normally you aren't looking at the keycaps anyways.
- Floegipoky 3y agoI have a framework 13" and I replaced the keyboard with a black blanked keyboard. It was really easy to install, it took me ~15 minutes. I really like the look of it, and when I use it in public people think I'm a wizard.
- okasaki 3y agoAny plans for a keyboard with a trackpoint-like device? Is it possible to remove the trackpad?
- ctsdownloads 3y agoIn terms of can you remove the input kit (touchpad) itself, similar to what we see with the Framework Laptop 13, yes, it is removable. As is the keyboard.
- GenerWork 3y agoIs there any chance that the upgraded screen in this will be made available for the 13" laptop?
- mortallywounded 3y agoWhy do they continue to put a Windows icon on the super key? That alone would prevent me from buying it ;p
- nrp 3y agoWe actually do have an "English International - Linux" keyboard option that has a Super key instead.
- dabluecaboose 3y agoIs that option available for the 13? I've been looking and having trouble finding it.
- nrp 3y agoNot currently, but we are looking at the attach rate on Framework Laptop 16 to inform future Framework Laptop 13 keyboards.
- silon42 3y agoIs there an ISO variant of the above?
- ctsdownloads 3y agoWe do offer a proper Linux keyboard available in the marketplace. Image: https://static.frame.work/6jh6n0jcad25finrrmx9kmv48eex https://static.frame.work/6jh6n0jcad25finrrmx9kmv48eex This keyboard config uses the super key.
- cassepipe 3y agoOf all things this the most superficial thing I'd care about. I want sturdiness, correct performance, good repairability, great linux support. Tout le reste n'est que littérature. EDIT: Oh I missed the smiley at the end. So I think you were not too serious about this being a dealbreaker
- SushiHippie 3y agoAre there plans for USB4/thunderbolt on amd ryzen laptops?
- nrp 3y agoUSB4 support is present on the rear left and right Expansion Card slots on our Ryzen-powered Framework Laptop 13 and Framework Laptop 16.
- SushiHippie 3y agoAh perfect, the descriptipn of the usb-c expansion module confused me a little bit.
- user_7832 3y agoReviews seem to suggest that AMD has proper eGPU support too on those ports, fwiw
- candiddevmike 3y agoCan you convert an existing Framework laptop into a Framework 16 in an economical way? Based on the marketplace, it looks like it would be at least $750 for just the mainboard.
- nrp 3y agoThe Expansion Cards are cross-compatible (as are memory [if you have DDR5] and storage), but the other modules are unique to Framework Laptop 13 vs Framework Laptop 16. We did that to be able to fully optimize for each form factor.
- candiddevmike 3y agoHow many form factors are you planning on having?
- nrp 3y agoWe can't share anything about future product plans, but in general, as few as possible. We want to avoid splitting out into too many different ecosystems of parts, and instead maximize the size of the install base within a cross-compatible ecosystem.
- mft_ 3y agoIt's notable that a lot of 'smaller' laptops are coming along with ~14" now, rather than the 13" standard. I appreciate that the FW13 is really FW13.5, but if the next work you focus on (having launched the 16) is a FW14 or FW14.5, that would be lovely - especially if you took the opportunity to shave a few hundred grams off it as well!
- Steltek 3y agoI'm very against this trend. It's a bit like how compact cars have been slowly ruined by getting bigger and bigger. 13" is a great size for a truly portable use case.
- spuz 3y agoWhat are your thoughts on the large amount of keyboard flex in the 16" model as reported by LTT and specifically do you have any official recommendations for fixing it maybe something a little more robust than sticking a few thermal pads under the deck?
- nrp 3y agoWe saw the feedback and our mechanical team is digging into it.
- rglullis 3y agoNo questions. Just want to say that I am happy owner of a FW 13 and that my current tech-related dream now is to see the announcement of the framework smartphone. I bought the Fairphone 3 hoping they would keep an easy-to-upgrade form factor, but they completely failed on that front. I think you guys have what it takes to deliver.
- esskay 3y agoAre there any plans to offer larger batteries and/or improve battery efficiency? From what I've read battery life is still an issue many seem to be having. With the greatest respect it's 2024, a laptop should be capable of 8 hours at the very minimum for a mid range model but I'm seeing a lot of people getting sub 2 hours. The 16 ticks all the boxes for me but I've held off for now as having the possibility of worse battery life than my old 2015 mac isn't as you can imagine making for a compelling upgrade.
- nrp 3y agoFor reference, here is Notebookcheck's review stating 9 hours of real world battery life in web browsing (though on Windows): https://www.notebookcheck.net/Radeon-RX-7700S-performance-debut-Framework-Laptop-16-review.790807.0.html#toc-7:~:text=search-,Battery%20Life,-Small%20180%20W https://www.notebookcheck.net/Radeon-RX-7700S-performance-de... For Linux, when following our installation guides for power optimization, power consumption with integrated graphics should be similar. Edit: Tom's Hardware similarly reports 9 hours on Windows (with Graphics Module installed): https://www.tomshardware.com/laptops/framework-laptop-16-review#:~:text=If%20you%27re%20comparing%20the%20Framework%20Laptop%2016%20to%20gaming%20laptops%2C%20it%20did%20a%20solid%20job%20on%20our%20battery%20test https://www.tomshardware.com/laptops/framework-laptop-16-rev....
- oDot 3y agoCan you elaborate more about the tradeoffs here? I'm in the same boat, looking for as light as possible with a much battery as possible, was banking on the 16 yet we get 9 hours instead of (an assumed) ~10-11, and 2.1/2.4kg. Somehow the Thinkpad Extreme X1 and the new Zephyrus G16 have similar CPUs, dGPUs, a >90Whr battery and they weigh less than 2kg. Where's most the weight going? Will I be able to buy a FW 16 and eliminate weight to achieve similar specs? Literally asking about using a "stripped down version".
- theossuary 3y agoFrankly that weight is from the modularity of the system. To build something repairable/modular requires scaffolding this isn't necessary if you solder and glue everything together; that's why companies like Apple do it. You are giving up some things in order to get the promised repairability of a framework. If you want the lightest laptop with the longest battery life, you'd get a Mac. If you want the best bang for your buck go with a basic Ultrabook. If your willing to have a bit more weight, size and a bit less battery in exchange for repairability/customization, that's the niche framework fits well.
- natrys 3y agoAny chance we can get Japanese keyboard? You asked for feedback on it a while ago: https://community.frame.work/t/request-review-of-korean-belgian-japanese-and-latin-american-keyboards/18997 https://community.frame.work/t/request-review-of-korean-belg... (am not even Japanese, just have bad habit of using thumb clusters a lot, and this is the only layout with small space bar)
- nrp 3y agoThe keyboards we requested artwork feedback on are all ones that we're working with our keyboard supplier on, but we don't have specific availability timelines that we can share. We certainly make sure to have the main keyboards for a country available before we launch there, but we've also in many instances launched a keyboard language far ahead of time.
- csdvrx 3y ago> (am not even Japanese, just have bad habit of using thumb clusters a lot, and this is the only layout with small space bar) Same, the 106/109 keys JP layout is wonderful! I use the Ro key as a quick desktop toggle (right next to PageUp on my Thinkpad keyboard) and the Yen key as a full-word erase (like Ctrl-W on bash) The extra left and right thumbs are also extrely helpful to have Home and End in an easy-to reach position.
- m463 3y agothese are interesting hacks, glad you let people know about this possibility.
- csdvrx 3y agoIt is a very nice keyboard layout. I'm very happy I discovered it (even if it was by mistake!) Another example I can think about: remap the Ro key to toggle between international layout while it's pressed, so you can switch between layouts with a key right next to the shift key. For example, on a US/RU settting, press Ro while pressing the 6 keys to the right of Tab in a sequence and you would get ЙЦУКЕН, don't press Ro and do the same: you would get QWERTY. Mixing and matching in both upper and lowercase would be very easy.
- agrama 3y agoAny plans to offer a touch screen?
- jckahn 3y agoHello! I’m in FW16 batch 4 and excited to support your product and company. Thanks for driving innovation in this space! I’m holding out for an NVIDIA GPU, or at least some hardware to accelerate running local AI models. Do you have any expansion bay plans for that?
- kinow 3y agoYeah, me too, waiting for an NVIDIA GPU for Blender (AMD and Intel GPUs perform really badly with Blender)
- alwayslikethis 3y agoHi - Linux still has spotty fractional scaling support. It would be nice to have a display option that is either usable without fractional scaling (1920x1200) or one that works with 2x scaling (3840x2400).
- tristan957 3y agoLinux support will definitely get better within the next year, but yeah this is my biggest pain point. Electron and other XWayland apps look terrible. Is there some environment variable that I can set to launch Electron apps with the correct command line arguments for Wayland? Edit: Looks like I found what I am looking for: https://www.electronjs.org/docs/latest/api/environment-variables#electron_ozone_platform_hint-linux https://www.electronjs.org/docs/latest/api/environment-varia.... Electron apps are still blurry though. Hmm... Also, seems like I need to expose something to Electron apps that are packaged in Flatpak. Needs more research.
- alwayslikethis 3y agoUse a better DE. KDE allows not scaling xwayland apps, and Hyprland does too. Just set Xft.dpi to let it scale the old fashioned way. Electron can be started with wayland but it's often buggy.
- tristan957 3y agoGNOME meets all my needs except this one, so I think I will stay here. Definitely looking for a less drastic solution.
- vetinari 3y agoMany electron apps either ignore the ozone flags, or straight up ship with ancient electron, that doesn't support ozone/wayland at all. The only way forward is bug the maintainers of the apps to do the right thing and support wayland properly. Electron itself does.
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- sourcegrift 3y agoAre you collaborating with others or assisting others in similar projects in other fields? I've been thinking how rapidly india is industrializing and the middle class is getting rich and considering the difference in my electricity bills in winters and summers ($7, 55 kwh vs $80, 640kwh ), I was hoping there were air conditioners which were more open and user accessible. The goal here might not be preventing wastage of ACs but of having only one AC that could power multiple rooms non concurrently thus minimizing energy waste.
- chris-orgmenta 3y agoHi there, Do you think that you will move from batches to continuous production the next few years (I understand this is difficult logistics)? If Frameworks were available with 3 day shipping, then I would be able to recommend them to people more successfully. Also out of interest, do you mind sharing your stance (and estimates for current and future demand) for touchscreens? Presumably you're estimating low demand for this at moment since it's not a priority. Would be great to see stats on this (since at the moment it's mostly just informal discussion / passing comments in the community/forums) Thanks in advance. Appreciate everything you've all done.
- nrp 3y agoWe're in stock on both Intel and AMD Framework Laptop 13 configurations, and they ship from inventory within a week. We start out each new product under a pre-order system, but then move into normal production and ordering once we fulfill all pre-orders.
- chris-orgmenta 3y agoOK great, thanks And appreciate that any expectations for <1week delivery would ignore your JIT/ondemand style assembly
- biehl 3y agoAre you considering some quiet NUC-type machines? I have a very nice Starlabs Byte v1, but even more competition for the Mac Mini would be great.
- nrp 3y agoWe can't share anything about future product plans, but you can re-purpose a Framework Laptop 13 Mainboard to be a small form factor computer: https://www.coolermaster.com/catalog/cases/mainboard-case/framework/ https://www.coolermaster.com/catalog/cases/mainboard-case/fr...
- biehl 3y agoYes. That mainboard repurpose is awesome! A dedicated mini can probably have better/quieter cooling. Fingers crossed.
- teslabox 3y agoThis case is available from Framework directly for $39: https://frame.work/products/cooler-master-mainboard-case-and-mainboard-kit https://frame.work/products/cooler-master-mainboard-case-and... Q: the pictures of this case on the CoolerMaster site looks like there's a USB-C trigger to a Coaxial power connector, then another connector to the mainboard itself. Would this case work with a 20v coaxial power supply? Q: What voltage/wattage does the Framework SFF computer need to power up? A lot of the USB-PD power supplies only give watts, not the voltage provided. Your 60w power supply is probably either 12v/5A or 20v/3A, but the page itself doesn't say: https://frame.work/products/power-adapter https://frame.work/products/power-adapter I have some 15w USB-C 5v/3A power supplies (that won't charge my Sony camera), a USB-PD battery that supposedly puts out 12v on the one USB-C port, and an Apple 30w USB-C ac adapter. My 2016 macbook charges on 5v, which is convenient. Framework forum posts indicate the laptops will charge on 5v 12v and 20v, but there was a problem with 15v.
- atribecalledqst 3y agoI have a Framework 16 pre-ordered for batch 11 -- is there a rough estimate of when it might ship? Promising I won't send you a nastygram either if that estimate doesn't hold :) I didn't keep track of Framework 13s at all so I'm not sure what their shipping cadence was for pre-orders (just for comparison's sake)
- nrp 3y agoFor Batch 11 (and all of the later current batches), we expect to fulfill them before the end of Q2.
- depressedpanda 3y agoWhen will it be available in Sweden? I followed the prompt on the website and signed up for the newsletter, but I got so much marketing spam that was totally irrelevant to my one and only question that I had to unsubscribe.
- theshrike79 3y agoSame question but for Finland. I’ve got the money here, had it for at least two years. I just don’t have a way to give it to Framework
- finnjohnsen2 3y agoSame question, same frustration, from Norway
- lousken 3y agorest of the EU is supported via reshipping https://knowledgebase.frame.work/en_us/eu-unsupported-SJByUb7a https://knowledgebase.frame.work/en_us/eu-unsupported-SJByUb...
- theshrike79 3y ago"Supported" is a stretch. > All warranty service will require a shipping address within one of the EU countries we ship to. So if I need to warranty something, I need to figure out how to have a shipping address in, say, Germany? Easy! Oh and if the 2.5k€ laptop gets damaged by a 3rd party shipping company, I'm on the hook for it. Yea, I'll wait. I can't figure out why it's so hard to ship stuff within the EU. The whole purpose of the European Union is to make moving products easy inside its borders.
- KomoD 3y ago> I can't figure out why it's so hard to ship stuff within the EU it's not, at least not in my experience.
- snvzz 3y agoShipping to Japan anytime soon?
- nekoeth0 3y agoAny plans of doing OLED displays? It's the only reason why I got my XPS13; but if given the choice, I'd have jumped immediately to the F13 OLED.
- m463 3y agoIs OLED really that interesting? I've watched OLED tv's and in rooms with any sunlight the dark parts become unusable. I've also seen reviews for OLED computer monitors, where people are annoyed that the screen will auto-dim at inopportune times.
- jseliger 3y agoIs OLED really that interesting I'd say "good" rather than "interesting" and yes, it is, particularly for anyone who likes dark mode.
- lawn 3y agoBeen patiently waiting here in Sweden to be able to order one. You got an AMD option now, this is the last hurdle. (An ergonomic and programmable keyboard ia a dream. Maybe I could mod it myself.)
- pkphilip 3y agoAny plans to ship to India?
- sillystuff 3y agoDo the AMD based Framework laptops support proper suspend to ram?
- progval 3y agoOfficially, the 13" AMD does: https://old.reddit.com/r/framework/comments/19bf3ki/linux_suspend_and_amd_reminder/ https://old.reddit.com/r/framework/comments/19bf3ki/linux_su...
- rathboma 3y agoNo. It supports s0 sleep, not s3. It's my biggest problem with mine. I lose about 1% per hour.
- ParetoOptimal 3y agoAnyone know why it doesn't support s3 sleep?
- sciclaw 3y agoWill there be a way to sell old parts back to Framework as we start upgrading computers?
- belthesar 3y agoI'm not a part of Framework, but I imagine they're less interested in becoming their own secondary market.
- lousken 3y agoany plans for upgrades not just for the webcam and mic but also the speakers (though side instead of down maybe problematic)? since they did not get much praise from LTT
- spartanatreyu 3y agoWebcams and mics will always be shitty on a laptop. But speakers should be an area of focus.
- metalforever 3y agoYou really need to deal with the coreboot / firmware issue.
- user_7832 3y agoYou had made a statement of not having the 8000 series AMD chips as it's not really a new "version", however for Intel is there any comment for Meteor Lake or is that a "we can't discuss future plans"? ;) (I'm curious to know but I think I'll be getting the AMD 13 anyway, upgrading from a dualcore skylake laptop should still be nice :)
- itronitron 3y agoAny plans by you, or others, to make an extra rugged case (and hinge) for the laptop?
- aidenn0 3y agoCan you send someone to my house to hit my current laptop with a baseball bat so I can justify an upgrade?
- tdrz 3y agoWhat are the noise levels vs load?
- 6figurelenins 3y agoThe fan at full load (i5-1240P) is noticeable, but not obtrusive or unpleasant. My noise floor is a Be Quiet! desktop case. In a normal workday, I don't hear it.
- rmbyrro 3y agoDoes hibernation work on Linux?
- caskstrength 3y agoAny plans for UHD display and a good keyboard?
- smcleod 3y agoWhen is a 4k version available?
- 8f2ab37a-ed6c 3y agoHow's out-of-the-box support for multi-monitor setups with Ubuntu? How about supporting higher refresh rate external monitors? How does the trackpad feel compared to what people are used to with Apple devices on MacOS, is it at all comparable? I remember that being my least favorite part of using Linux laptops like what System 76 would put out. How's the device build? Plasticky? Flexing? Once again, I dreaded that about the System76 machines, which IIRC are just rebranded Clevos/Compals.
- judge2020 3y ago> How's the device build? Plasticky? Flexing? From the LTT review (note that Linus has personally invested in the company, but says he did not review the team's script) at timestamp[0]: > The keyboard on the Framework 16 is unacceptable at this price [...] wasn't able to get up to my full typing speed in particular while doing really quick double presses due to the chassis flex, a huge disappointment compared to the keyboard on the Framework 13 > The problem is the midplate [..] with the keyboard off, you can just see how not supportive this super thin piece of metal is. Fortunately, this being a framework, disassembling only takes about a minute and we were able to chuck some thermal pads in the areas where it was squishiest, and.. holy crap, that is so much better. > The amount that the chassis flex influences the feel of the keyboard is huge and the difference that this mod has made is night and day. With the thermal pads in there, this keyboard isn't quite on the same level of Asus or Alienware but comfortably beats MSI and Razor and bring it much more in-line with the price. 0: https://youtu.be/eUCm4wKarpQ?t=204 https://youtu.be/eUCm4wKarpQ?t=204
- ssivark 3y agoWhat would it take to let people make custom keyboards layouts for the laptop? (Given some fixed surface area on the board)
- whitesnowy 3y agoWill there eventually be a 15" model in your product roadmap? 15" sits nicely between your 13" and 16" models, and provides a good balance between screen real estate, number of ports and portability. Personally I find a 13" to be slightly on the smaller side, whilst the 16" is too large for me. I am quite sure many people are looking forward to a FW 15" with AMD Ryzen. Thank you for considering this.
- rangestransform 3y agowhy is a flimsy piece of sheet metal behind the keyboard, and the resulting keyboard deck flex, even close to acceptable on a machine that competes in the MBP16 price range?
- justaj 3y agoAre there any plans to add ECC support (in the future) ?