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They are not the same thing. A ticket is something where there is an understanding that we want to do it if time and resources permit, something where it would
by PeterisP 3y ago
They are not the same thing.
A ticket is something where there is an understanding that we want to do it if time and resources permit, something where it would be okay for someone to grab it and do it.
On the other hand, an idea or suggestion may easily be something that should not ever be done, that drives the product in an inappropriate direction or adds an ability that we don't really want to exist for various reasons; and that is conceptually fundamentally different and should be kept in a separate place from the "big todo list".
- IanCal 3y ago> A ticket is something where there is an understanding that we want to do it if time and resources permit, something where it would be okay for someone to grab it and do it If you want it to be that, sure. They're really just notes with IDs and tags. What you're describing is a curated backlog / upcoming work. > On the other hand, an idea or suggestion may easily be something that should not ever be done Ok? So either say why and cancel the ticket or delete it if you don't want a record of it. I don't get the value of writing it down in a different place so that you have to search in two places.