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Years of observation tells me that this is not a industry issue rather than consumer issue - We have failed to equip normal people with adequate sense of unders
by up2isomorphism 3y ago
Years of observation tells me that this is not a industry issue rather than consumer issue - We have failed to equip normal people with adequate sense of understanding/appreciation of non-straightforward things. With more and more customers not even wanting to read a user manual, businesses that give customer option to repair, in general, does not survive. Take X230 as an example, I spent $6xx in 2012 to buy it, equiped with 128GB ssd and 4GB memory and I spend around 300$ to upgrade it 1TB SSD/16GB Ram, plus something like $200 over the years for various things like fans, batteries. Even in 2021 I am not feeling it is slow, while I have probably made $1.5M worth of software work with that thing. BTW, none of these repair or upgrades is difficult in any sense. Do I want to buy something like again if it exists, surely I will. But do majority of people care? No. And during 10 years span, an average Apple user likely spent over 10K on laptops, while lenovo gets $600. I just do not know how such business can continue.
- DoItToMe81 3y agoYeah, no. The industry intentionally making repairs impossible or excessively costly is absolutely an industry problem. Apple is especially responsible for this. Replacing parts on various iPhones will disable a whole slew of features depending on the part and model, which has nothing at all to do with "consumers not wanting to repair"