> there was still a major problem. "The pin drop on the map is wrong," Mr Pyatt said. So there's a good chance someone didn't locate the restaurant at the indi

> there was still a major problem. "The pin drop on the map is wrong," Mr Pyatt said. So there's a good chance someone didn't locate the restaurant at the indicated location, then as a result, marked it closed. No idea how that happened of course, and the article does report that even people correctly using the business owner tools to try to fix it are unsuccessful, but it does show how keeping your maps entries up to date is both critical for small physical businesses, and hard for many of them. It's also important to keep your business hours up to date on any mapping platform commonly used in your area. Having out of date business hours not only loses customers or frustrates them, a customer standing in front of the business while it's supposed to be open according to the maps entry but is actually closed might press the button to mark it as "permanently closed" either because they confused it with the proper button, or out of spite because they're frustrated that they went there in vain. Sure, map providers should have a review process for it, but the graveyards are filled with people who had the right of way, and it will affect your business much more than theirs if you get hit by this.