> As a passenger you have no idea what is dangerous and what isn't. If this were true, there’d be no point in paying attention to what passengers reported. I t

> As a passenger you have no idea what is dangerous and what isn't. If this were true, there’d be no point in paying attention to what passengers reported. I think people do have some idea what’s dangerous. The problem is the airline is in a CYA/image situation and will tend to do a fix they otherwise wouldn’t at that moment. But those fixes are expensive and cause delays. Maybe what people need to keep in mind is “speak up about things that matter”. In general, it seems like someone’s willingness to say something has more to do with their personality than the severity of the problem. Some people will flag an FA for a paint chip. Some wouldn’t if an aileron was dangling off the wing.