3 ms·

This is very unfortunate, and I hope the restaurant can recover. Apple could do better here to make it easier for restaurant owners to keep their information u

This is very unfortunate, and I hope the restaurant can recover. Apple could do better here to make it easier for restaurant owners to keep their information up-to-date. I imagine this situation would be particularly frustrating for anyone non-technical. I think that errors like these are inevitable, though. It's probably not possible to map the entire world's restaurants without making mistakes.

threeseed 3y ago
> Apple could do better here to make it easier for restaurant owners to keep their information up-to-date They have a portal at https://businessconnect.apple.com https://businessconnect.apple.com. I just updated a business and it took about 30s.
- fortran77 3y ago
  I just tried it and was unable to do it. It asked for an "Apple ID"
  - wilg 3y ago
    yes there's a login involved
  - olliej 3y ago
    ... yes? just like you need a google account to use google's business services So you weren't unable to do it, you made a choice to rely on automated systems getting the right information through scraping or whatever they do. That's your choice, but you don't get to then act like it was not possible to do the task. That's like saying "I tried to rent a car from hertz but that's no actually possible. They asked for a 'license'".
    - fortran77 3y ago
      > That's like saying "I tried to rent a car from hertz but that's no actually possible. They asked for a 'license'". No, that's nothing like what it's like. It's like "I woke up this morning and there's a Hertz car parked in my front lawn, but when I call Hertz to tell them about the problem, they won't talk to me unless I sign a contract with them."
      - wilg 3y ago
        This isn't an issue worth fixing because basically nobody else is worried about signing up for an Apple ID if they want to update their business information with Apple. If that's the blocker, you'll just have to rely on Apple to update Apple's business information directory, or get a friend to do it, or simply click "Report an Issue" when using Apple Maps.

threeseed 3y ago

> Apple could do better here to make it easier for restaurant owners to keep their information up-to-date They have a portal at https://businessconnect.apple.com https://businessconnect.apple.com. I just updated a business and it took about 30s.

fortran77 3y ago
I just tried it and was unable to do it. It asked for an "Apple ID"
- wilg 3y ago
  yes there's a login involved
- olliej 3y ago
  ... yes? just like you need a google account to use google's business services So you weren't unable to do it, you made a choice to rely on automated systems getting the right information through scraping or whatever they do. That's your choice, but you don't get to then act like it was not possible to do the task. That's like saying "I tried to rent a car from hertz but that's no actually possible. They asked for a 'license'".
  - fortran77 3y ago
    > That's like saying "I tried to rent a car from hertz but that's no actually possible. They asked for a 'license'". No, that's nothing like what it's like. It's like "I woke up this morning and there's a Hertz car parked in my front lawn, but when I call Hertz to tell them about the problem, they won't talk to me unless I sign a contract with them."
    - wilg 3y ago
      This isn't an issue worth fixing because basically nobody else is worried about signing up for an Apple ID if they want to update their business information with Apple. If that's the blocker, you'll just have to rely on Apple to update Apple's business information directory, or get a friend to do it, or simply click "Report an Issue" when using Apple Maps.