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A lot of times those are read by customer service reps. You'd hope if someone called up as MOARDONGZPLZ and said wazzup I'm MOARDONGZPLZ, my security questions
by asdjasflkj 3y ago
A lot of times those are read by customer service reps. You'd hope if someone called up as MOARDONGZPLZ and said wazzup I'm MOARDONGZPLZ, my security questions are all gibberish, the CSR would be all "nope, need the exact answers." But instead they could be all "yeah kewl man, they are gibberish. How much $ would you like me to transfer again?
- soraminazuki 3y agoMaybe prefix the answer with "precise match only," in all caps?
- DANmode 3y agoYou can't "outsmart" someone whose salary is predicated on doing the most frictionless version of the work possible and still get paid.
- arsome 3y agoDoubt it'd actually work - remember, humans. I think the "random but actually meaningful" route is better. If you want it to get checked, grandma's name comes off fake name generator, not line noise from a CSPRNG.
- ncallaway 3y agoI just generate a short set of random words. A CSR is much more likely to expect correct or similar words than a correct or similar string of gibberish.
- bigiain 3y agoWhat street did you grow up on? Correct Horse Battery Staple WHat's your mothers maiden name? Correct Horse Battery Staple What's your favourite movie? Correct Horse Battery Staple
- dharmab 3y agoSometimes a CSR for a bank or insurance company will ask questions and expect answers based on their sata about you. Which is especially fun when it's: 1) Wrong information 2) Information you don't know, like an estranged family member's birthday