Programmer: -high switching cost for refocusing after being distracted -measured by "heads-down" work -individual deliverables are the primary contribution,

Programmer: -high switching cost for refocusing after being distracted -measured by "heads-down" work -individual deliverables are the primary contribution, secondary is collaboration -values efficiency -relies more on individual creativity than collaborated ideas -prefers to be valued by merit as opposed to political/social leverage -views headphones as a polite way to signal "I'm working" Pointy Hair Boss: -low switching cost for refocusing -measured by team goals -primary job is organization & collaboration -values perception of value over actual value -relies on others to be productive -their values are increased from coworker interaction/meetings -views headphones as a signal for "anti-social luddite who will never advance"