That's not overstated. Your anecdote itself illustrates the steps and turnaround time one has to take to cancel. That's super slow. Did it take you a week to s

That's not overstated. Your anecdote itself illustrates the steps and turnaround time one has to take to cancel. That's super slow. Did it take you a week to sign up and have to print and mail? Also, a lot of people don't have printers.