The article is about menus, not ordering. Physical menus can include photos and be easy to navigate. Most physical menus have separate sections for appetizer,

The article is about menus, not ordering. Physical menus can include photos and be easy to navigate. Most physical menus have separate sections for appetizer, side dishes, main course, etc. It's possible to incorporate ordering online into a paper menu (QR code/codes) for folks who don't want to wave at a waiter. In addition, a physical menu does not require you to use data or log on to the restaurant's wifi, is guaranteed not to track your browsing through the menu, can take up far more physical space than available on a phone screen, and won't start the dinner by everyone looking at their phones (and someone forced to help out the technically-challenged party member). Ordering without waiting is nice. Navigating a digital menu is too often a pain. Want to add a drink? That's on another tab, please wait while we load&render, no it's further down, oh you wanted non-alcoholic? Want to change your main? Okay, let's first remove it (load basket), go back to ordering, go back to main dishes... Oh didn't you want that appetizer? Load again and scroll to see if your memory triggers... etc etc etc. sigh.