I think that's completely subjective, because if I'm indifferent between the two mediums, then the service is not worse. I'd say it depends a lot on the restaur

I think that's completely subjective, because if I'm indifferent between the two mediums, then the service is not worse. I'd say it depends a lot on the restaurant. If I'm in a pricey restaurant, then give me both, because I want an experience tailored for me. If I'm in a Pub, please give me a digital menu, because god knows what is encrusted in those physical menus. Now, having to listen to a waiter recite a menu from memory is just plain bizarre. I've been to a lot of fancy restaurants and I've never seen this. The specialty of the day? Sure. But never the whole menu. Worse than having a written menu in a format you don't like would be having no written menu at all.