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should that service charge be lowered? or stay the same? You are getting less service.
by ketchupdebugger 3y ago
should that service charge be lowered? or stay the same? You are getting less service.
- mattl 3y agoWhat less service are you getting? You’re ordering from the same person, you’re just choosing your food from a PDF/nightmare website vs a paper menu.
- mulmen 3y agoI will absolutely tip less for a nightmare website. The less service part is I have to scan the QR code.
- scythe 3y agoSome people in this thread describe ordering online from the table. Others are talking about menu links but you order from the waiter.
- mattl 3y agoI’ve yet to experience the self-ordering QR code thing, which sounds quite useful. In the UK, some chains had apps where you could order. In the US, at least here in New England a menu QR code is a link to a PDF or a nightmare website (recently saw one that was a canva.com presentation formatted for a desktop computer or a TV) — a paper menu is almost always better around here.
- gmerc 3y agoIn Asia this is quickly becoming the norm.
- almostnormal 3y agoThe server provides data to the phone/tablet, that's service, too, and needs to be paid.