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I'm probably in the minority, but I don't see what's so appealing with physical menus. I never actually cared whether a restaurant has one or the other, I will
by tail_exchange 3y ago
I'm probably in the minority, but I don't see what's so appealing with physical menus. I never actually cared whether a restaurant has one or the other, I will just use whatever they have, but I would much rather use a QR Code menu on my phone (especially if it allows me to order without talking to a waiter) than using a greasy, bulky menu that everyone else touches. I get that there are some disadvantages, but some of the ones listed in the article seem to be grasping at straws. Important historical documents? Give me a break. I don't know if this is a generational thing or not, but my friends (from 20 to 35) don't care for physical menus either.
- Dalewyn 3y agoIt's not so much that physical menus are good/better, it's that needing to open a digital menu on your phone when you're already in the restaurant and (presumably) paying to be served is the literal opposite of service. The really fancy restaurants even have the waiter verbally tell you their menu, or at least their special(s) of the day.
- tail_exchange 3y agoI think that's completely subjective, because if I'm indifferent between the two mediums, then the service is not worse. I'd say it depends a lot on the restaurant. If I'm in a pricey restaurant, then give me both, because I want an experience tailored for me. If I'm in a Pub, please give me a digital menu, because god knows what is encrusted in those physical menus. Now, having to listen to a waiter recite a menu from memory is just plain bizarre. I've been to a lot of fancy restaurants and I've never seen this. The specialty of the day? Sure. But never the whole menu. Worse than having a written menu in a format you don't like would be having no written menu at all.
- scythe 3y agoI never liked the version where the waiter explains the menu options because I always forget them by the time I need to order.