Totally fair! I provided a script because many people have never contacted Congress before and might not know what to say, so it’s a way to make them more comfo

Totally fair! I provided a script because many people have never contacted Congress before and might not know what to say, so it’s a way to make them more comfortable with the idea. They don’t necessarily have to use it. Now for tweets, it’s important that each tweet is unique. Otherwise it’s clearly coordinated/automated. But as a casual scroll of Twitter shows, many people hate comfortable expressing themselves through that medium. Also, I kinda wrote a whole book with scripts (for customer interviewing)… if I didn’t provide scripts, it just wouldn’t be true to my work!