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I've called Nintendo support and asked for a refund before. They said they don't allow refunds, but as a one-time exception they would refund my game. Others on
by trealira 3y ago
I've called Nintendo support and asked for a refund before. They said they don't allow refunds, but as a one-time exception they would refund my game. Others online have had this happen too. I think this must be an internal script they must have. You can refund a digital game, but only once ever.
You could try doing that for your Ubisoft game and see if it works.
Although, the refund came in the form of store money; my card didn't get anything back.
- voakbasda 3y agoThat seems very shortsighted. I would stop buying titles if I only ever got one return. Particularly in this case where the thing doesn’t even work out of the box. In fact I’d say it’s a good reason to avoid the platform entirely.
- trealira 3y agoI agree, it is a good reason. At least if you buy it physically, e.g., at Walmart, you can get a refund, or resell the game if not. It's a less risky purchase if you buy it physically.
- Fartmancer 3y agoI've contacted Nintendo on the phone three times in the past and have received three full refunds for digital purchases and every time they said it was a one time thing, so that part is just a script the phone agent is required to say. They don't actually track or enforce it as the second and third times there was no mention of my previous refunds.
- trealira 3y agoThanks, that's useful to know.