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Amazon is the store. The manufacturer handles warranties. If your Samsung TV breaks you don’t complain to Wal-Mart, you complain to Samsung.
by imgabe 3y ago
Amazon is the store. The manufacturer handles warranties. If your Samsung TV breaks you don’t complain to Wal-Mart, you complain to Samsung.
- tomrod 3y agoWalmart has return merchandising agreements with suppliers.
- mschuster91 3y ago> If your Samsung TV breaks you don’t complain to Wal-Mart, you complain to Samsung. WTF, here in Germany (or rather Europe as a whole) it is the other way around for the mandatory 2 years - if something happens, you return the item where you bought it and the seller is completely responsible for dealing with everything, and on the hook for delivering you a working item. Only after these two years expire and you have an "extended warranty" in place you have to deal with the manufacturer.
- Symbiote 3y agoBritain had and still has compatible laws, so I can link to a good summary in English for Americans etc: https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act-aKJYx8n5KiSl https://www.which.co.uk/consumer-rights/regulation/consumer-...