While Paula is getting all the attention, mostly due to appearing in the dramatisation, I'd point out that we haven't heard from Adam Crozier who was CEO of the

While Paula is getting all the attention, mostly due to appearing in the dramatisation, I'd point out that we haven't heard from Adam Crozier who was CEO of the Royal Mail from 2003 - 2010 which was a fairly key period when this was all going down. I pick on him particularly because after he handed the role over to Vennells, he went over to ITV for a number of years. The same ITV who provides the very dramatisation that brought all this stuff into the public eye once again. That said, he had left ITV well before the series would have started production so it may have just been a creative decision rather than due to any outside influence. https://en.wikipedia.org/wiki/Adam_Crozier https://en.wikipedia.org/wiki/Adam_Crozier