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Not with Amex Travel, but they did cancel my card (suspected fraud) while I was overseas. That was wildly unpleasant, and as I discovered they closed all their
by inferiorhuman 3y ago
Not with Amex Travel, but they did cancel my card (suspected fraud) while I was overseas. That was wildly unpleasant, and as I discovered they closed all their travel centers ages ago. They did eventually issue a replacement card and send it to the hotel I was staying at… after I arrived home.
The huge advantage American Express held was in having physical offices nearly everywhere. With those gone it's more of a why bother kinda thing.
- kylehotchkiss 3y agoI actually lost an American Express Card while visiting Delhi last year and they had a new one at my hotel in under 48 hours. They have a pretty sizable local presence in Delhi (I guess a lot of their support teams) but still they came through unexpectedly well.
- inferiorhuman 3y agoSorry, I said "overseas" but I was in Canada. After getting their computer shit in order Amex steadfastly refused to overnight a replacement card.