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I see a few people saying to avoid third parties but I’ve had good experiences with Amex travel including with their phone support. Does anybody have any bad ex
by kylehotchkiss 3y ago
I see a few people saying to avoid third parties but I’ve had good experiences with Amex travel including with their phone support. Does anybody have any bad experience with Amex travel to share?
- inferiorhuman 3y agoNot with Amex Travel, but they did cancel my card (suspected fraud) while I was overseas. That was wildly unpleasant, and as I discovered they closed all their travel centers ages ago. They did eventually issue a replacement card and send it to the hotel I was staying at… after I arrived home. The huge advantage American Express held was in having physical offices nearly everywhere. With those gone it's more of a why bother kinda thing.
- kylehotchkiss 3y agoI actually lost an American Express Card while visiting Delhi last year and they had a new one at my hotel in under 48 hours. They have a pretty sizable local presence in Delhi (I guess a lot of their support teams) but still they came through unexpectedly well.
- inferiorhuman 3y agoSorry, I said "overseas" but I was in Canada. After getting their computer shit in order Amex steadfastly refused to overnight a replacement card.
- switch007 3y agoMore expensive (not just 1 or 2%) and not as much inventory I've compared them a few times, but never booked due to cost. They've also downgraded their customer service in the UK, so I'm not inclined to pay well over the odds just to avail of that