"The information we found suggested that [the tools] were using data and analytics that didn’t make sense for fraud detection -- things like social media profil

"The information we found suggested that [the tools] were using data and analytics that didn’t make sense for fraud detection -- things like social media profiles, how far you were traveling for groceries — all kinds of random assortments and information,” Fergusson says." Hammers, nails, predictability, and black boxes.