That's not fair. A business has to plan for the future. That means investments in capital and labor. These users have the right of their contract to resume usi

That's not fair. A business has to plan for the future. That means investments in capital and labor. These users have the right of their contract to resume using the service at a moment's notice, which the business is honoring by keeping the server capacity available, generating content, having support staff at the ready, etc.